Welcome to Royal Terrace Dental Practice

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Our Commitment to Sustainability and Achieving Net Zero

At Royal Terrace Dental Practice Ltd, located in the heart of South West England, we are deeply committed to protecting our environment and contributing to the global fight against climate change. We understand the urgent need to reduce greenhouse gas (GHG) emissions, and we are proud to publicly commit to achieving Net Zero by 2050.

Steps We Are Taking to Reduce GHG Emissions:

1. Improving Energy Efficiency:
   • Upgrading to energy-efficient lighting, appliances, and heating systems.
   • Exploring renewable energy solutions, such as solar panels, to power our practice sustainably.
2. Sustainable Practices:
   • Reducing waste by implementing robust recycling programs and minimizing single-use materials.
   • Using eco-friendly dental products and supplies where possible.
3. Supporting Green Travel:
   • Encouraging patients and staff to use public transport, cycle, or walk to our practice.
   • Transitioning to electric or hybrid vehicles for practice-related transportation.
4. Reducing Water Usage:
   • Adopting water-saving technologies and practices in our daily operations.
5. Community Engagement:
   • Partnering with local environmental initiatives to promote sustainability in South West England.
   • Educating staff and patients about eco-friendly practices and encouraging collective action.
6. Offsetting Carbon Emissions:
   • Supporting accredited carbon offset programs while continuing to reduce our direct emissions.

Our Vision for 2050:
We are working toward a future where our operations have no negative impact on the climate. By achieving Net Zero emissions by 2050, we aim to create a sustainable, healthier planet for our community and future generations.

We are excited to embark on this journey and thank our patients, staff, and local community for supporting our efforts to make a difference. Together, we can build a greener, more sustainable future.

Modern Slavery and Human Trafficking Statement

For the Financial Year: 2024 / 2025

This statement outlines the approach taken by Royal Terrace Dental Practice Ltd to prevent modern slavery and human trafficking within our organisation and supply chains. While we are not legally required under the Modern Slavery Act 2015 to publish a statement (due to our turnover being below £36 million), we remain committed to upholding ethical practices and ensuring that modern slavery has no place in our operations or supply chain.

Our Business

Royal Terrace Dental Practice Ltd is a UK-based dental practice providing high-quality oral healthcare services to patients in South West Dorset. We operate from 1 location, employing a small team of skilled dental professionals, administrative staff, and support personnel.

As a responsible healthcare provider, we are committed to ensuring that ethical standards are maintained across all aspects of our business operations, including the procurement of goods and services.

Our Policies

We take a zero-tolerance approach to modern slavery and human trafficking. To support this, we have implemented policies to ensure that our business and supply chains remain free from exploitative practices. These policies include:

Code of Conduct – Sets out clear expectations for employees, suppliers, and contractors to uphold ethical and legal standards.

Recruitment Policy – Ensures that all recruitment processes are fair, transparent, and compliant with employment law. We conduct checks to confirm that all staff have the legal right to work in the UK.

Whistleblowing Policy – Encourages staff to report any concerns regarding unethical or illegal practices, including suspicions of modern slavery, with full confidentiality and no fear of retaliation.

Our Supply Chain

Our supply chain mainly involves the procurement of dental equipment, materials, cleaning services, and administrative supplies. While we consider our risk of modern slavery to be low due to the nature and scale of our operations, we recognise that risks can exist in any business environment.

To address this, we:

Work with reputable suppliers who share our commitment to ethical practices.

Expect all suppliers to comply with UK laws on employment and human rights.

Engage with suppliers to ensure transparency regarding their own anti-slavery measures.

Due Diligence

We are committed to reducing the risk of modern slavery and human trafficking in our supply chain and operations by:

Conducting basic due diligence on suppliers before entering into agreements.

Requiring new suppliers to confirm their adherence to modern slavery laws and ethical practices.

Reviewing contracts with existing suppliers to include clauses requiring compliance with anti-slavery legislation.

Training and Awareness

Although we are a small organisation, we ensure our team is aware of modern slavery risks by:

Providing guidance to all staff on identifying the signs of modern slavery and human trafficking.

Ensuring key personnel involved in procurement understand the importance of sourcing goods and services responsibly.

Future Steps

We are committed to continuous improvement and will:

Regularly review our policies and procedures to ensure they remain effective.

Maintain strong relationships with suppliers to promote ethical and sustainable practices.

Increase awareness among staff and suppliers about the risks of modern slavery.

Conclusion

At Royal Terrace Dental Practice Ltd, we are committed to conducting our business responsibly and ensuring that modern slavery and human trafficking have no place within our operations or supply chain. While we operate below the threshold for mandatory reporting, we believe it is our moral duty to take steps to combat exploitation and uphold human rights.

This statement has been approved by the Practice Manager and is reviewed annually.

Helen Miller

Practice Manager / Registered CQC Manager

Royal Terrace Dental Practice Ltd

19.12.24

This statement reflects a small dental practice’s commitment to ethical standards and human rights, even if not legally obligated under the Modern Slavery Act.

COVID-19 Guidelines for Our Dental Practice – 2024

Your safety is our top priority. At Royal Terrace Dental Practice Ltd we follow the latest COVID-19 guidelines from NHS England and public health authorities to ensure a safe environment for all patients and staff.

Our Current Measures Include:

1. Health Screening:
   • If you experience COVID-19 symptoms, such as a high temperature, a persistent cough, or loss of taste or smell, please reschedule your appointment.
   • Individuals who have tested positive for COVID-19 should wait until they have recovered before visiting.
2. Enhanced Infection Control:
   • Rigorous cleaning and sanitization are conducted throughout the practice.
   • Social distancing measures are in place to minimize contact.
3. Personal Protective Equipment (PPE):
   • Our staff wear appropriate PPE to protect themselves and our patients.
4. Face Masks:
   • While face coverings are no longer mandatory for most settings, we encourage patients and visitors to wear them in our practice to protect vulnerable individuals.
5. Appointment Management:
   • We aim to minimize waiting times and ensure a smooth flow of patients to reduce congestion in shared spaces.

Your cooperation helps us maintain a safe and welcoming environment. Please feel free to contact us if you have any concerns or need assistance rescheduling your appointment.

Thank you for your understanding and support. Together, we can ensure your dental care remains safe and stress-free.

New Patients

NHS 
We are NOT currently signing on new NHS patients.

Private 
We are NOT currently signing on new private patients.

Denplan 
We are NOT currently signing on new Denplan patients.